Select the apps you want to use with this account (this can be changed this later if needed) and click “Done.”.

You will be redirected to enter your CUE credentials on a JLab MIS webpage.Select “Work or School Account' at the Microsoft branded page.Click “Sign In” at the prompt to sign into your exchange account using Microsoft.Provide your complete JLab Email Address ( and click “Sign-in”.This should open a sub-window with the title “Choose a Mail account provider…”.Go to “Mail” Menu and select “Add Account.”.Tools -> Options -> Advanced -> Network & Disk Space -> configure how Thunderbird connects to the internet -> Select “no Proxy”, hit OK.Click the link above and follow the instructions to save the JLabCA.crt file on your desktop and then import it into Thunderbird.These settings do not need changed, but should be:.Uncheck “Keep messages for this account on this computer”.

NOTE: You must review for information on setting up an Application Password for Thunderbird.

Username: Connection Security: SSL/TLS.

Thunderbird Users:īelow are the changes you will need to make to your Account Settings: We recommend that you expand your O365 Inbox and collapse your Zimbra Inbox. In the folders pane, you will have an O365 Inbox at the top and your Zimbra Inbox below. When you reopen Outlook, the program will take several minutes to open for first time use.

Close E-mail Accounts box and close Outlook application.

Select Finish button and you will be prompted to restart Outlook.

A Congratulations message should appear and all setup options should have a green check (if not, contact helpdesk).

Check box beside Do Not Show again and click OK.

A prompt may appear for Autodiscover (.

Outlook will then automatically configure your settings since you have an O365 account via your JLab account.

Fill in Your Name, E-mail Address ( and your Password.

Keep the E-mail Account radio button selected.

Any other email clients will be self-supported, however, we will do our best to assist with self-supported applications as time permits.

IMPORTANT: The IT Division is actively supporting the Outlook web application.

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